OCTOBER
2026
Team News
New Items
Spicy CFA Sauce, Peppermint Platform, Cow Calendar, and Holiday Merch launch November 16
November is Mobile Month!
Mobile promos will be running weekly to promote app use and loyalty.
Upcoming Promos
The October Employee of the Month:
Tanie Cadet
Our Current OSAT Scores
-
Overall Satisfaction
Us: 76%
Market: 76% -
Order Accuracy
Us: 97%
Market: 95% -
Taste of Food
Us: 80%
Market: 78% -
Fast Service
Us: 77%
Market: 71% -
Attentive/Friendliness
Us: 80%
Market: 79% -
Cleanliness
Us: 69%
Market: 74%
Reminders
Be sure to review the Employee Code of Conduct and the Important Employee Links above.
Download OneClick App. When clocking out for breaks, be sure to clock out in both the time clock and app.
THANK YOU! ☺︎
Team Shoutouts ❤️ Sara ❤️ Victoria ❤️ Meg ❤️ Jamal ❤️ Frank ❤️ Mateus ❤️
Team Shoutouts ❤️ Sara ❤️ Victoria ❤️ Meg ❤️ Jamal ❤️ Frank ❤️ Mateus ❤️
Guest Feedback
❣️ This is by far the best customer service of any of the locations I’ve ever been to!
❣️ Great food great not a long line they did so good very nice people I wish to see more chickfilas employed like this
❣️ I like how quick they are and how kind and they make sure i have my sauces and my order is always correct.
❣️ The chicken sandwich was very good and cooked too perfectly and the speed of the order was very fast and my milkshake tasted really good. And the service was excellent
❣️ I love your chicken waffles & wish they would stay forever! Never a bad meal at CFA! Thank you for delicious food
❣️ The ordering process was really smooth due to all the team members taking orders on tablets in line. The team members responsible for calling names and handing guests their orders were lively and friendly. The food was freshly hot.
❣️ I really enjoyed my experience! The staff was very friendly, welcoming, and helpful throughout my visit. I appreciated the positive atmosphere and how comfortable everyone made me feel. Overall, it was a great experience, and I would definitely recommend it to others!
❣️ Friendly and fast. A1+
❣️ Everyone looked like they were working hard to accommodate the volume of orders and pick ups. Thank you.
❣️ The attention to speed and cleanliness was on point.
❣️ Order came out perfectly and promptly. Very friendly and courteous members.
❣️ the sandwich was the best sandwich i have ever got at chick fil a and everything was so fresh and hot. i love the spicy delux and want to get it again
❣️ Good, fast. Never had a single reason to issue a complaint