SEPTEMBER
2026
Team News
NEW + UPCOMING
Menu Items:
S’more Milkshake
Toasted Marshmallow, Caramel, Vanilla, and Mocha
flavors for Iced Coffee and Cold Brew Cream CoffeeChicken and Waffles Sandwich
Gameday Cow Plush
Events:
September 12 - Bingo Event
Students! Remarkable Futures Scholarship Applications open September 15!
〰️
Students! Remarkable Futures Scholarship Applications open September 15! 〰️
The September Employee of the Month:
Kaylee Farber
Our Current OSAT Scores
-
Overall Satisfaction
Us: 74%
Market: 78% -
Order Accuracy
Us: 92%
Market: 95% -
Taste of Food
Us: 77%
Market: 78% -
Fast Service
Us: 73%
Market: 74% -
Attentive/Friendliness
Us: 72%
Market: 79% -
Cleanliness
Us: 62%
Market: 73%
Reminders
Absolutely no airpods or headphones while on shift.
All staff must be in uniform by the start of their shift. Uniform requires black socks.
Update your schedule for any back-to-school changes.
No gum chewing.
THANK YOU! ☺︎
Team Shoutouts ❤️ Martha x2 ❤️ Chris ❤️ Kyle ❤️ Jamal ❤️ Mateus ❤️ Meg ❤️
Team Shoutouts ❤️ Martha x2 ❤️ Chris ❤️ Kyle ❤️ Jamal ❤️ Mateus ❤️ Meg ❤️
Guest Feedback
❣️ I am a special education, life skills teacher. I bring my students to the Burlington mall food court for lunch three times a week. The level of superior customer service and quality is parallel to any other fast food establishments. I truly appreciate it.
❣️ I always appreciate how quickly my food is ready! it is great for when i’m going on my lunch break and need to grab something quick
❣️ Huge fans of the customer service and kindness of the staff relative to other fast food establishments that I’ve been to! Couldn’t ask for much more.
❣️ The chicken was perfectly crispy and the fries were also excellent per usual. Just delicious.
❣️ Martha was very friendly she had a great attitude with all the craziness going on
❣️ The greeter was exceptional during a busy lunch rush!
❣️ Restaurant is very clean. Workers are very friendly. Food came out super fast. I would recommend this place.
❣️ This chick fil la was so good and the place got my food out so quick and it was SO FRESHHHHHHHHH!!! Best fries ever I love chick fil la
❣️ Great experience as always. Loved the taste and quality that chik fil a seems to give 100% of the time. Look forward to coming back.
❣️ Chris provided exceptional service by being friendly, welcoming, and very attentive. He made sure I had everything I needed and made my experience feel genuinely positive. His kindness and great customer service really stood out!
❣️ the chick fil a team works very fast to get my food ready. the environment is also very clean. food takes less than 5 minutes.
❣️ Great dinner for me and the family. Perfectly cooked and super yummy
❣️ Mateus is the absolute goat. great guy seriously
❣️ I liked how clean it was I liked how friendly they were and the food was really good I will be definitely coming back to this location
❣️ Really good job today. Busy Saturday but the team managed to get it out quick under trying conditions. Everyone was on their game today!!
❣️ Love everything that you guys do for me great company overall love the customer service. Everyone is nice.